Datago Consultoria

CRM

Salesforce is the most powerful CRM platform in the world. Its various products can support you in decision making and support technological advancement in all segments of your company.

With Salesforce 360, all Salesforce products connect with the platform's native integrations. Thus, you have a huge range of intelligence options, considering each sector of your company. Salesforce clouds work together, so all your teams can too.

Datago is a Salesforce partner for implementing various clouds, as well as developing applications to be used in conjunction with CRM.

Service Cloud

Sales Cloud

Marketing Cloud

Commerce Cloud

Consumer Goods

Financial Service Cloud

Experience Cloud

Mulesoft

Consulting

Service Cloud

Drive efficiency and expand effective service by delivering a personalized, AI-powered service and support experience to every customer, across any channel. With Service Cloud, you maximize productivity, accelerate case resolution and increase customer satisfaction.

Service

Provide agents with more relevant data and the right tools, supporting customers across any channel. Automate case distribution across your service organization so each customer receives more accurate and immediate resolution.

Collaboration

Collaborate instantly to resolve cases, handle incidents, and fulfill field service requests faster. Quickly gather the right experts using Expert Finder in just a few clicks. Native integration with Slack means agents can collaborate without having to leave the console. Everyone has access to vital CRM data and records directly from the Service Cloud for Slack app.

Speed

Accelerate service outage troubleshooting and reduce costs while maximizing ROI. With ready-to-use integrations, you can monitor systems and detect potential problems, so you can act before the impact reaches the entire company.

Renata Souza

Thanks to Service Cloud consultants, we have significantly improved our responsiveness to customers. Now, we offer personalized and efficient support, which has strengthened our relationship with them.

Daniel Figueiredo

The Service Cloud consulting was a game changer for our company. With your help, we implement an integrated and effective customer support system, resulting in greater customer satisfaction and reduced operational costs.

Laura Aguiar

We are very pleased with the results of the Service Cloud consulting. Now, our customer service team is more responsive and able to resolve issues more efficiently. This has helped us build a solid reputation for exceptional service.